I am extremely disappointed with this charger and even more so with the company behind it. I bought this charger just a few days ago, and from day one it’s been a nightmare. I tried charging my power bank and phone using the C1 and C2 ports with proper 240W cables, and the charger keeps randomly disconnecting and reconnecting. It doesn’t charge at all — it just keeps glitching out.
I reached out to support and, despite clearly showing them a video of the issue, they tried to dismiss it as "normal wattage variation." That’s completely unacceptable. What I’m experiencing isn’t just fluctuation — it’s a malfunction that could potentially damage my devices.
I switched from Ugreen to Anker thinking I was upgrading to one of the most trusted brands in the market. Huge mistake. This experience has been nothing but frustrating, and I absolutely regret the decision. I’ll be returning to Ugreen — their products have never failed me even after years of use, unlike this overpriced and unreliable charger.
