So far it is working very well for our needs. We bought the cooler for a a road trip where we needed to keep things cool for part of our trip. Other than our own screw up we have not had any problems and the cooler has kept things cold like we wanted.

Perfect for the truck and camping.Love it.

I never give reviews but honestly I really like this cooler I was going to return it because I was trying to justify the price even though I bought it on sale, but I decided to open it and use it on the camping trip for five days and all I can say is wow it kept all of my food amazingly cold the whole time and never skipped a beat and the side shelf is awesome! The other benefactor was the only gas station within 50 miles was out of ice so this cooler worked fantastic and I was more than prepared! It stayed charged for almost 2 days before I had to charge it and when I needed to charge it, it charged amazing in my car and did not drain the battery and is very user friendly! If I could buy this cooler again on sale like I did I would definitely do it considering what the price of other coolers are that aren't battery powered or refrigerated! Great job on a well built cooler Anker!

Edit. Contacted by the customer service reps and they helped me with a new plug and battery and not it’s not having the issues. Moving to 5 stars.The fridge works fine, but the plug is so hot in normal conditions no way it isn’t a defect. It’s untouchable hot such that I need a towel to grab it. Measured it at 176 degrees

pros:1) Excellent cooling time about as much as advertised. Fluctuates with your ambient conditions.2) App is great when connected. Can control temp, monitor temp, and monitor charge/discharge rates.3) Cooler able to maintain temps as advertised (for a 38F setting: charge dropped to 24% after 36 hours in 70F ambient).4) Charging is very quick (about 4 hours)5) Freezer able to maintain temps as advertised (-4F about 5 hours inclusive of time required to drop to -4F, final charge state after 5 hours = 5%, 70F ambient).cons:1) I had a nightmare once that someone stole this cooler and I woke up sad, but realized very quickly it was only a dream and I was happy again. Expect potential nightmares in your future about this.2) The 12V cord is just a tad too short to reach the front accessory socket in my car (2019 acura rdx) so I needed to purchase an extension.3) App doesn't turn on the cooler (small inconvenience)